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Business strategy
Business objective
- achieve business objective leading industry by securing professional business and skills
- keep building good and safe and lengthen the life of facility
- realize value that considers customers before anything else by cultivating core competence
- practice emotional management by understanding needs of customers in advance
- 1. selecting appropriate number of workers
- 2. efficient energy management
- 3. prevention of building’s early aging
- 4. systematic building maintenance
- 5. execution of budget in a transparent way
- 1. realization of accident free operation
- 2. cultivation of workers with various functions and roles
- 3. unification of planning-implementation-feedback
- 4. standardization of building management
- 5. strengthening of proactive protection inspection
- 1. support for‘Customerz first’policy
- 2. mandatory CS training for all employees
- 3. strengthening of customer support service
- 4. evaluation and improvement of customer satisfaction
- 5. rapid handling customer’s inconveniences and complaints
Vision
Realization of seven tasks for value based management and maximization of business performance
- 01creation of academic atmosphere
-
Cultivation of knowledge among DW employees
and nurture of human resources
- 02practice of new value based management
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Provision of differentiated service with creative
management
- 03practice of up-to-date technology management
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Systematic management based on professional
technical skills
- 04making safety management a way of our lives
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Establishment and management of customized
safety management system
- 05practice of energy saving
-
Spread of practice of energy saving throughout
the company
- 06customer satisfaction first
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Understanding customer’s needs, Seeing things
from customer’s point of view
- 07practice of support for in-house welfare
- Support for expansion of welfare for motivation
Motto of the company
